AHA member volunteers are what make Homebrew Con a success. Opportunities are designed in 2- or 4-hour shifts.
Interested attendees will receive an invitation email in April regarding specifics on available volunteer opportunities. Rules and responsibilities for volunteers can be found in the Volunteer Expectations and Policies (below).
Volunteers must be AHA members and registered for HBC. Volunteers will receive a discount on HBC registration equal to 25% off per 4-hour shift worked up to 100% for four (4) shifts worked. Volunteers will be reimbursed their discount after June 20 upon completion of volunteer shifts.
Before filling out this form you must register for Homebrew Con. We also advise volunteers to secure discounted hotel/lodging while available.
Volunteer Expectations and Policies
Eligibility & Participation
- Must be 21+ with valid ID.
- Must be an AHA member and a registered attendee.
- Application does not guarantee selection.
Volunteer Commitment
- Shifts are typically 4 hours.
- Arrive 15–20 minutes early and check in with your supervisor.
- Complete all assigned shifts; no-shows may be restricted from future shifts.
- Duties may include physical tasks depending on the role.
Volunteer Expectations (Handbook-Based)
- Act as an ambassador for the AHA—be friendly, professional, and helpful.
- Wear your official volunteer t-shirt during all shifts.
- Participate in any required onsite training.
- Follow the direction of supervisors and staff at all times.
- Provide accurate information—if unsure, escalate to staff.
Conduct & Professionalism
- Maintain a positive, customer-first attitude.
- Handle attendee concerns professionally and escalate when needed.
- Limit personal phone use while on a shift.
- Represent the AHA appropriately whenever you are in a volunteer role or attire.
Alcohol & Safety
- Taste responsibly, if applicable.
- Overconsumption or appearance of intoxication will result in removal.
- Follow all safe serving practices.
Event Rules
- No smoking or drug use while volunteering or in volunteer attire.
- Follow all venue and event policies.
- Treat all participants with respect and inclusivity.
Code of Conduct
- Harassment, discrimination, or disruptive behavior is not tolerated.
- Violations may result in removal and restriction from future events.
Volunteer Benefits
- Discounts (e.g., 25% per shift) are contingent on completion of shifts.
- Some roles may receive enhanced benefits if approved.
Media Consent
- Participation grants the AHA the right to use photos or videos of you for promotional purposes.
Liability
- Participation is voluntary and at your own risk.
- The AHA is not responsible for injury, loss, or damages.
Acknowledgement
By applying, you agree to these policies and understand these expectations if selected as a volunteer.
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