I got a reply from Wyeast. They sent me a copy of the letter they sent to retailers, as well as a nice personal response. To me, after reading this, I understand the reason for the price increase. You all get to decide if it's reasonable and what you will do about it.
We are contacting you to tell you about our new pricing on ActivatorTM packages and Wyeast nutrient blends, which will take effect on July 8th, 2024. These price increase comes with a mix of gratitude and transparency. It is a tough decision to make but one that is long overdue. As you may know, Wyeast’s liquid yeast and cultures pricing has remained the same for over a decade. Yes, you read that correctly. And you know that over that period of time the professional and homebrewing landscape has seen many changes, challenges, and economic impacts.
We will also be welcoming much lower shipping rates at the same time, as well as the flexibility to add additional ice and insulation to your orders at no extra cost, when extreme weather and long distance shipments would benefit from extra protection.
New Pricing Details All ActivatorTM products across all style categories will be sold at a flat rate
- New low shipping rates
- Order quantity discounts will be discontinued
- Minimum total per order remains the same
- No minimum per category remains the same
Why we made this decision now- Advances in Product Integrity: From upgraded cell density, viability, and vitality analysis to S. cerevisiae var. diastaticus and complete brewhouse contaminant screening, to offering the longest guarantee in the industry, we are driven to advance the industry standard so that Wyeast remains a premium choice with a proven reputation for your customers.
What this looks like:
- New, expanded general agar screening on raw ingredient processing for the detection of yeasts, molds, and heterotrophic organisms.
- New, expanded selective agar screening on liquid yeast products for the detection of contaminant Saccharomyces and non-Saccharomyces yeast
- Aerobic and anerobic selective agar screening on liquid yeast and bacteria products for detection of contaminant bacteria and non-Saccharomyces yeast
- Differential agar for detection of culture yeast cross-contamination in liquid yeast products
- qPCR molecular detection of target genes for S. cerevisiae var. diastaticus, Lactobacillus and Pediococcus spp., Megasphera and Pectinatus spp. on all finished liquid yeast products.
- Validation of screening methods against expected threshold of detection
- Sample retention and shelf life evaluation on all liquid yeast product batches
- Technical Expertise: We have expanded our team of professional brewers and microbiologists to assist with answering your customer’s technical questions, yeast management, troubleshooting, and more.
What this looks like:
- You and your technical shop staff have direct contact with our complementary technical support team
- Prompt, professional advice to provide to your customers
- Reassurance that the product you receive can be evaluated anytime against our retained samples
- Facility Renovations: Modernized infrastructure around our core processes has improved propagation quality and consistency – from raw ingredients to the final product – in new state-of-the-art manufacturing spaces.
- Website Renovation: A thorough website rebuild in 2022 now provides easy access to your account information, order history, and our new Express Quote Request tool. Fresh ActivatorTM packaging and how-to information, home enthusiast recipes, and refreshed content for today’s homebrewing trends and techniques are ready to be explored. And, it is simpler than ever for your customers to find Wyeast products at your e-commerce and brick-and-mortar stores through the Find a Store landing page.
- Economic Impacts: We have stood firm against the challenges of the pandemic and economic changes to remain a constant in an evolving economy, but now is the time for us to make adjustments to our business for a long-lasting future.
- Employees and our Community: One of the most humbling aspects at Wyeast is the passion our employees bring to produce the best yeast available. Supporting our community remains at the core of our decisions.
What you’ve come to expect from Wyeast that will remain the same- Our 6+ month product guarantee for your customers
- Heirloom, non-genetically engineered strains that have become analogous with craft and homebrewing are propagated from our original parent cultures, which deliver the most proven, authentic yeast character and performance. Your customers truly Brew Like the Professionals.
- Every product is certified Kosher and produced in our licensed food manufacturing facility in Hood River, Oregon USA.
- Every product ships fresh, with our Best By-dated based on yeast age and not the date it was packaged. A shorter in-house shelf life also means our products ship to you in the absolute highest integrity.
- Products only ship to you once quality control and quality assurance specifications have been met.
- Our customer service and technical staff are always available for your next question or request.