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I'll also mention that my wife ordered an office chair through Amazon. Her credit card was not charged and the status of her order is "Your order may be lost". It shows one chair on the order. Meanwhile, TWO chairs showed up about a week ago. I assembled one and she has been using it. We're not sure what to do with the other one because you can't return it (or do anything really) until Amazon's system recognizes it as "delivered". I have also heard of people receiving a TV with their name and address on it. When they call Amazon to tell them that they didn't order it and "what should I do with it", they literally tell them to keep it because it's easier than shipping it back.